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Frequently Asked Questions

  • I have forgotten my password/User name, what should I do?

    Your username is your email address. Click on "forgotten password" under the Password login box and we will instantly send you a password re-set link with instructions on how to re-set your password.

  • How do I pay for my courses?

    Payment Options: 1. Pay per course by debit/credit card online 2. or pay per course by invoice (contact us for this option) 3. or pay a subscription for unlimited access to a course by an unlimited number of staff for a fixed period (contact us for this option). We also offer multiple purchase discounts, for example if you pay for 11 to 20 people to access a course (or for at least 10 courses as an individual) you get 10% off the regular price.

  • Do I need to complete a course in one sitting?

    No – you can stop and return to the course at any time to continue where you left off without paying again. Our smart website remembers exactly where you stopped.

  • Who writes your courses and where does the material come from?

    All our learning material is written by a highly-experienced team of scriptwriters who are advised by subject-matter experts.

  • Do I get a certificate for my training?

    Yes. We will email you your certificate when you complete and pass a course.

  • **Got any other question?**

    Please contact us @ 07917101150 or [email protected]